Customer success and support salaries in the United States (Staff)

The median yearly salary of customer success and support jobs in the United States (Staff) is USD 172,500, from 67 open positions with a salary. Half of them pay between USD 150,000 and USD 215,000.

Median yearly salary: USD 172,500

Middle half: USD 150,000 – USD 215,000

Amounts are yearly, in USD. Hourly, daily, weekly and monthly pay is converted to a yearly amount. Positions in other currencies do not count.

Salary by level

Level	Median yearly salary	Middle half	Positions
Entry	USD 49,920	USD 43,680 – USD 65,000	121
Mid	USD 76,610	USD 54,770 – USD 108,142	144
Senior	USD 125,000	USD 88,502 – USD 149,250	111
Staff	USD 172,500	USD 150,000 – USD 215,000	67
C-level	USD 240,000	USD 225,354 – USD 240,000	6

Top paying companies

Jobgether — USD 162,500 (positions: 5)

Trend

From USD 191,970 on 2026-10-23 to USD 187,963 on 2026-11-12

Newest positions with a salary

Director, Customer Success - Cloud Services

Flexential Corp.Atlanta, GA; Charlotte, NC; Dallas, TX; Denver, CO

USD 140K–160K / year
Hybrid
Staff
Customer success and support

5h agooriginal ↗Save

Principal Architect – Customer Success

AppViewXCybersecurityUnited States

USD 183.0K–190K / year
Staff
Customer success and support

11h agooriginal ↗Save

Senior Manager, Customer Support

ContentfulBusiness software (SaaS)Denver, Colorado, United States

USD 150.1K–187.6K / year
Staff
Customer success and support

11h agooriginal ↗Save

Head of Client Experience

Project ExpeditionTravel and hospitalityRemote (US)

USD 80K–100K / year
Remote
US only
Staff
Customer success and support

1 day agooriginal ↗Save

Customer Success Director, Strategic Accounts

WagmoHR techNew York City

USD 160K–175K / year
Staff
Customer success and support

1 day agooriginal ↗Save

Client Service Director

The Trade DeskMedia, entertainment and advertisingNew York

USD 111.9K–205.2K / year
Staff
Customer success and support

1 day agooriginal ↗Save

Head of Customer Success

USD 194K–291K / year
Remote
Staff
Customer success and support

1 day agooriginal ↗Save

Head of Customer Success

PayscaleAI and dataRemote-United States

USD 194K–291K / year
Remote
US only
Staff
Customer success and support

2 days agooriginal ↗Save

Manager, Client Services

DigibleBusiness software (SaaS)Englewood, Colorado, United States; Remote

USD 85K–125K / year
Remote
Staff
Customer success and support

2 days agooriginal ↗Save

Director, Customer Success

HighlightTAReal estate, construction and proptechUnited States

USD 177.7K–217.2K / year
Remote
Staff
Customer success and support

2 days agooriginal ↗Save

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