United States - New York

Director, Customer Success

USD 198K–245K / yearHybridStaffCustomer success and support

Customer successRenewals and retentionUpsellingLearning and development

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Director, Customer Success is an open role at Forter, a company in e-commerce and retail. It is a hybrid position in New York City, United States. We classify it under customer success and support. Candidates need 8+ years of experience. Perks named in the posting: equity and home office budget. There are 9 open positions from Forter on this site, 1 of them in IT and engineering.

Posted today · Last checked 2026-11-06

About Forter

E-commerce and retail Non-tech company with an IT team 9 open positions, 11% in IT and engineering. Most open roles: Strategy, consulting and analysis (2), Customer success and support (1), Finance and legal (1).

All open jobs at Forter →

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2,333 open customer success and support jobs in the United States All open jobs at Forter →

Workplace	Hybrid
Seniority	Staff
Role	Customer success and support
Countries	United States
Key facts	Experience: 8+ years · Equity · Home office budget

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