Remote, Canada; Remote, United States

Incident & Escalation Lead- Enterprise Customers

Salary: unknownRemoteSenior

ZendeskSalesforceEscalation managementCustomer success

Original posting ↗Apply ↗Company job board ↗Save

GitLab, a software company in developer tools and infrastructure, has an open position for Incident & Escalation Lead- Enterprise Customers. The role is remote, and the posting gives Canada and United States as the location. We classify it as a senior-level role. Perks named in the posting: equity. GitLab has 107 open positions on this site, 37 of them in IT and engineering.

Posted 11 days ago · Last checked 2026-11-14

About GitLab

Developer tools and infrastructure Software product company 107 open positions, 35% in IT and engineering. Most open roles: Sales (34), Software engineering (general) (16), DevOps / SRE / platform / cloud (11).

All open jobs at GitLab →

Workplace	Remote
Seniority	Senior
Role	Other
Countries	Canada, United States
Key facts	Tools: Zendesk, Salesforce · Remote · Schedule: on-call · Equity

The full description is on the original posting. Labels are set automatically and can be wrong. About the data