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Superloop
Colombo, Sri Lanka

MIS Analyst – Contact Centre Insights

Salary: unknownHybridMidCustomer success and support
ExcelProcess improvementCustomer serviceWorkforce planning
Original posting ↗Apply ↗Company job board ↗

Superloop, a company in telecom, is hiring for the role of MIS Analyst – Contact Centre Insights. The role is hybrid, based in Colombo, Sri Lanka. Our labels mark it as a mid-level role in customer success and support. It asks for 4+ years of experience. English is required. A university degree is required. Superloop has 9 open positions on this site, 1 of them in IT and engineering.

Posted 17 days ago · Last checked 2026-11-05

About Superloop

Telecom Non-tech company with an IT team 9 open positions, 11% in IT and engineering. Most open roles: Project and program management (2), Strategy, consulting and analysis (1), Customer success and support (1).

All open jobs at Superloop →

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4,514 open customer success and support jobsAll open jobs at Superloop →
WorkplaceHybrid
SeniorityMid
RoleCustomer success and support
CountriesSri Lanka
Key factsTools: Excel · Experience: 4+ years · Degree required · Languages: English

The full description is on the original posting. Labels are set automatically and can be wrong. About the data