United States

Helpdesk Analyst II (Remote, USA)

USD 57.6K–86.4K / yearRemoteUS onlyMidIT support and administration

ITILOnboarding

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Helpdesk Analyst II (Remote, USA) is an open role at Optro, a company in AI and data. This is a remote position, and the posting gives United States as the location. We classify it as a mid-level role in IT support and administration. Candidates need 5+ years of experience. Certifications named in the posting: ITIL. There are 27 open positions from Optro on this site, 2 of them in IT and engineering.

Posted today · Last checked 2026-10-30

About Optro

AI and data Non-tech company with an IT team 27 open positions, 7% in IT and engineering. Most open roles: Sales (12), Customer success and support (5), Finance and legal (5).

All open jobs at Optro →

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663 open IT support and administration jobs in the United States 326 open remote IT support and administration jobs All open jobs at Optro →

Workplace	Remote
Seniority	Mid
Role	IT support and administration
Countries	United States
Employment type	FullTime
Key facts	Experience: 5+ years · Certifications: ITIL · Remote · Schedule: on-call

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