# Lead, Customer Experience Strategy and Operations (High-Touch)

- **Company:** Klaviyo
- **Location:** Boston, MA; Denver, CO; San Francisco, CA
- **Workplace:** Workplace not stated
- **Salary:** USD 120K–180K / year
- **Seniority:** Senior
- **Role:** Customer success and support
- **Countries:** United States
- **Posted:** 2026-11-05
- **Key facts:** Tools: Salesforce, Tableau; Travel: 10%
- **Job page:** https://rolefalcon.com/job/91894786-lead-customer-experience-strategy-and-operations-high-touch-klaviyo-boston

Klaviyo, a software company in business software (SaaS), has an open position for Lead, Customer Experience Strategy and Operations (High-Touch). The job is based in Boston, United States. Our labels mark it as a senior-level role in customer success and support. The role includes up to 10% travel. Klaviyo has 42 open positions on this site, 15 of them in IT and engineering.

To apply, open the job page above and follow its Apply link to the original posting.

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