# Incident & Escalation Lead- Enterprise Customers

- **Company:** GitLab
- **Location:** Remote, Canada; Remote, United States
- **Workplace:** Remote
- **Salary:** Salary: unknown
- **Seniority:** Senior
- **Role:** Other
- **Countries:** Canada, United States
- **Posted:** 2026-11-02
- **Key facts:** Tools: Zendesk, Salesforce; Remote; Schedule: on-call; Equity
- **Job page:** https://rolefalcon.com/job/88900360-incident-escalation-lead-enterprise-customers-gitlab-remote

GitLab, a software company in developer tools and infrastructure, has an open position for Incident & Escalation Lead- Enterprise Customers. The role is remote, and the posting gives Canada and United States as the location. We classify it as a senior-level role. Perks named in the posting: equity. GitLab has 107 open positions on this site, 37 of them in IT and engineering.

To apply, open the job page above and follow its Apply link to the original posting.