# Product Support Associate - L1 (LATAM)

- **Company:** WATI.io
- **Location:** Mexico | Colombia
- **Workplace:** Remote
- **Salary:** Salary: unknown
- **Seniority:** Entry
- **Role:** Customer success and support
- **Countries:** Colombia, Mexico
- **Employment type:** Full-time
- **Posted:** 2026-10-28
- **Key facts:** Tools: Intercom, Zendesk, Freshdesk; Experience: 2+ years; Degree required; Remote; Schedule: shift work
- **Job page:** https://rolefalcon.com/job/55704524-product-support-associate-l1-latam-wati-io-mexico-colombia

Product Support Associate - L1 (LATAM) is an open role at WATI.io, a software company in AI and data. The role is remote, and the posting gives Colombia and Mexico as the location. We classify it under customer success and support. It asks for 2+ years of experience. A university degree is required. WATI.io has 8 open positions on this site.

To apply, open the job page above and follow its Apply link to the original posting.

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