# Helpdesk Analyst II (Remote, USA)

- **Company:** Optro
- **Location:** United States
- **Workplace:** Remote
- **Salary:** USD 57.6K–86.4K / year
- **Seniority:** Mid
- **Role:** IT support and administration
- **Countries:** United States
- **Employment type:** FullTime
- **Posted:** 2026-10-29
- **Key facts:** Experience: 5+ years; Certifications: ITIL; Remote; Schedule: on-call
- **Job page:** https://rolefalcon.com/job/54974231-helpdesk-analyst-ii-remote-usa-optro-united-states

Helpdesk Analyst II (Remote, USA) is an open role at Optro, a company in AI and data. This is a remote position, and the posting gives United States as the location. We classify it as a mid-level role in IT support and administration. Candidates need 5+ years of experience. Certifications named in the posting: ITIL. There are 27 open positions from Optro on this site, 2 of them in IT and engineering.

To apply, open the job page above and follow its Apply link to the original posting.

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