# Customer Experience Lead

- **Company:** Serval
- **Location:** New York
- **Workplace:** On-site
- **Salary:** USD 170K–230K / year
- **Seniority:** Senior
- **Role:** Customer success and support
- **Countries:** United States
- **Employment type:** FullTime
- **Posted:** 2026-10-26
- **Key facts:** Tools: Salesforce, HubSpot; Experience: 6+ years; Travel: 20%
- **Job page:** https://rolefalcon.com/job/43199340-customer-experience-lead-serval-new-york

Serval, a software company in AI and data, is hiring for the role of Customer Experience Lead. The role is on-site in New York City, United States. Our labels mark it as a senior-level role in customer success and support. It asks for 6+ years of experience. The role includes up to 20% travel. Serval has 13 open positions on this site, 3 of them in IT and engineering.

To apply, open the job page above and follow its Apply link to the original posting.

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